1–9 licenses
E1 license
DKK 189 each · excl. VAT · DKK 236 incl. VAT
E-Programs
E1 – Developing Young Professionals in Hospitality
Today's customers expect exceptional service, professionalism, and genuine attention. Delivering this consistently requires strong interpersonal skills, self-awareness, and the ability to understand and respond to different customer needs.
The hospitality industry is often the first workplace for many young professionals, making early development in customer service and communication skills especially important. Investing in these competencies not only strengthens the guest experience but also supports long-term professional growth.
The E1 program is designed specifically to support young employees in building confidence, improving service interactions, and developing professional behavior in hospitality environments.
The program
What the program focuses on
The course encourages reflection on personal communication styles, customer interactions, teamwork, and conflict management — helping young professionals grow both personally and professionally.
- Professional appearance and conduct
- Customer communication and service awareness
- Managing challenging customer situations and conflicts
- Reflection exercises for personal leadership development
- Motivation and interpersonal skills in hospitality environments
What's included
Program structure
01
Learning sections
5 interactive learning sections designed for young hospitality professionals, covering service, communication, teamwork, and professional development.
02
Assessments
2 professional assessments developed specifically for young professionals in hospitality — Employee Relations (EREL) and Employee Motivation (EPRO).
03
Reflection tools
Reflection exercises and practical development tools to support ongoing growth and self-awareness in professional contexts.
04
Flexible online access
Fully online, approximately 2 hours in total. 30-day access license after purchase — complete at your own pace and revisit sections anytime during the access period.
05
After purchase
A login link is sent by email, providing direct access to the learning platform and the course: E1 – Developing Young Professionals in Hospitality.
Pricing
Get access
10 licenses
E1 bundle
DKK 1,499 excl. VAT · DKK 1,874 incl. VAT
Need more than 10 licenses? Contact us for a customized offer. · View order
Broader impact
More than training
By purchasing the E1 Program, you are also contributing to a broader initiative focused on understanding how to better lead and support young professionals in hospitality.
Insights from EREL & EPRO will be shared later in 2026. Together, we can help develop the next generation of hospitality professionals.
Together we can help
- Reduce employee turnover
- Improve motivation and engagement
- Strengthen interpersonal and communication skills
- Build healthier workplace cultures in hospitality